Getting started
How do I set up NetGate?
Open NetGate and choose Set Up NetGate. Follow the macOS prompts to allow the helper and network extension. Traffic monitoring is free; controlling app connections requires an active license.
Read more →Which Macs does NetGate support?
NetGate is built for macOS 13 and later. It is a Mac application; there is no Windows or iPhone version.
Where do I find the NetGate window?
What can I use without a paid license?
You can view per-app traffic, usage totals and traffic history. A license adds connection control, allowing you to choose which apps can go online. Personal plans cover one Mac; lifetime family plans cover two or three.
Read more →Why is an app unable to connect?
Check whether traffic control is on and the app is allowed in the active profile. A profile may block new apps by default, and a traffic limit may have paused connections. If setup is incomplete, check the network extension permission in macOS. Use manual control to make a temporary exception.
Read more →Apps and automation
Can I keep my browser online and pause cloud sync?
Yes. Use the access switches beside the apps in the panel. Keep the browser allowed and block the sync app you want to pause. Changes are saved in your active profile, so you can reuse that combination later. Connection blocking requires a license and the macOS network extension permission.
Read more →How do I take back manual control?
Turn traffic control off in the panel. This also pauses profile automation. When you want network rules or schedules to take over again, open Profiles and Automation and choose Resume.
Which profile or schedule takes priority?
Priority is manual pause, schedule, saved Wi-Fi, connection type, then your chosen fallback. If schedules overlap, the first matching schedule wins; use the up and down buttons to change their order. Overnight intervals belong to the day they start. Outside enabled intervals, scheduled traffic control turns off.
Read more →Why does NetGate ask for location permission for Wi-Fi?
macOS requires location permission to reveal Wi-Fi names. NetGate uses the name to recognize a network you choose to save; it does not request coordinates or scan neighboring networks. Recognition is optional. Without a readable name, use connection-type rules. Identical Wi-Fi names count as one saved network.
Read more →Can I switch profiles with Apple Shortcuts?
Yes. Look for Set NetGate Traffic Control, Apply NetGate Profile and Resume NetGate Automation in Shortcuts. Profile actions use a saved profile ID; deleting the profile makes an action using it unavailable. Normal license and permission checks still apply.
Does NetGate support AppleScript?
The NetGate dictionary supports listing and applying profiles, setting traffic control and resuming automation. For example: tell application "NetGate" to apply profile "Work". If profile names repeat, use the UUID returned by list profiles. Requests follow the normal license and permission checks.
Traffic and privacy
What happens when I reach my traffic limit?
Set a daily, weekly or monthly limit for your Mac or a saved Wi-Fi network. NetGate shows a warning at 90% and requests a traffic pause at the limit. Checks happen periodically, so some overshoot is possible. Turn traffic control off or pause automation when you need manual control.
Read more →Why can totals differ from my carrier’s bill?
NetGate counters are an estimate. The overall Mac limit includes local traffic; a saved-network limit excludes recognized local addresses and counts traffic tagged after network recognition was enabled. Older untagged history is not assigned to that network. VPNs, network changes and delayed reports can also affect comparisons.
What is the difference between live traffic and Speed Test?
Live Monitor observes traffic already passing through your Mac. Speed Test actively transfers data through Cloudflare to measure the connection’s capacity. It can use about 125 MB of payload, plus network overhead; on limited data, check live readings first. You can stop a running test.
Read more →Does my traffic history leave my Mac?
App usage and optional destination history are stored on your Mac. Choose retention and cleanup settings in NetGate. Private Mode hides the figures on screen; recording destination names is a separate setting. License activation and optional connection checks contact external services, as explained in the privacy page.
Read more →Why is a deleted app still in my traffic list?
Removing an app does not erase its recorded usage. NetGate keeps that history and marks the app as uninstalled. Hide uninstalled apps to simplify the list; their past usage still contributes to the totals.
Licenses
How many Macs does one license cover?
Personal plans cover one Mac. Lifetime family licenses cover two Macs for $40 or three Macs for $50, with a single payment and no subscription. Traffic monitoring remains free.
Read more →Does a lifetime license need an internet connection?
A lifetime license has no scheduled expiration, but its activation still needs periodic contact with the license service. Keep the activation up to date. A lifetime license is not a promise of permanent offline activation.
Where should I look for my license key?
Check the purchase record or the copy of the key you saved. Use that key when activating NetGate again, and keep it in a secure place. Do not publish it in screenshots or public issue reports.
Why is app blocking unavailable after setup?
Monitoring and connection control are separate capabilities. Check the license status in NetGate and whether macOS has allowed the network extension. If the panel reports an activation or rule error, follow the message shown there before retrying.
Read more →Prefer a step-by-step guide?
Start with our short guides to hotspots, traffic and profiles.
Explore the guides →Still need a hand?
Tell us what happened. A person will reply by email.